PRIVACY POLICY
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Our privacy policy describes the ways in which we collect,
store, use and protect your personal information and it is
important for you to review this privacy policy. By "personal
information" we mean information that can be associated with a
specific person and can be used to identify that person.
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We do not consider anonymized information to constitute
personal information as it cannot be used to identify a
specific person. We collect personal information from you when
you use https://www.vatika.ae/blendingrituals/ or its related
websites and services ("Site") (including, without limitation,
when you buy and sell items or participate in auctions or when
you telephone or email our customer support team). By
providing us with your personal information you expressly
consent to us processing your personal information in
accordance with the terms of our privacy policy.
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We may amend our privacy policy at any time by posting a
revised version on the Site. The revised version will be
effective at the time we post it and, following such posting,
your continued use of the Site will constitute your express
consent to us continuing to process your personal information
in accordance with the terms of our revised privacy policy.
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We would encourage you to check the Site regularly for the
announcement of any amendments to our privacy policy.
Our privacy policy covers the following topics:
- our collection of your personal information
- our use of your personal information
- your use of your and other users' personal information
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accessing, reviewing and amending your personal information
- third party website links
- cookies
- no spam or spoof emails
- protecting your personal information
- how you can contact us about privacy questions
Our collection of your personal information
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As part of your registration on the Site, you will be asked to
provide us with certain personal information, such as your
name, shipping address, email address and/or telephone number
and other similar information as well as some additional
information about you such as your date of birth or other
identifying information. Additionally, in order for us to
verify your identity, we may need to request from you valid
proof of identification (e.g. in the form of a copy of your
passport, resident's visa or permit, national ID card and/or
driver's license).
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We will also need to collect selected financial information
from you, such as your credit card and/or bank account
details.
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You will need to input this financial information into the "My
Account" section of the Site. We use this financial
information for billing purposes and for the fulfilment of
your orders. Following your registration on the Site, you
should not post any personal information (including any
financial information) anywhere on the Site other than on the
My Account section of the Site. Restricting the posting of
personal information to the My Account section of the Site
protects you from the possibility of fraud or identity theft.
The posting by you of any personal information anywhere on the
Site other than on the My Account section of the Site may lead
to the suspension of your use of the Site.
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We will collect transactional information based on your
activities using the Site (such as buying and selling items
and participating in auctions), This transactional information
is used solely in relation to the transactions you undertake
on the Site and for no other reasons.
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Please note that we may use your Internet protocol (or IP)
address (which is a unique number assigned to your computer
server or your Internet service provider (or ISP)) to analyze
user trends and improve the administration of the Site.
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We may also collect information about your computer (for
example, browser type) and navigation information (for
example, the pages you visit on the Site) along with the times
that you access the Site. Finally, we may collect additional
information from or about you in other ways not specifically
described here. For example, we may collect information
related to your contact with our customer support team or
store results when you respond to a survey. We may also
collect feedback ratings and other comments relating to your
use of the Site. Where we aggregate personal information for
statistical purposes, such aggregated personal information
shall be anonymized.
Our use of your personal information
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We only use your personal information to provide services and
customer support to you; to measure and improve our services
to you; to prevent illegal activities and implement our user
agreement with you ("User Agreement"); troubleshoot problems;
collect fees; provide you with promotional emails and verify
information you give us with third parties. For example, we
may share some of the personal information you give us with
banks or credit card authorization, processing and
verification services or with third parties for fraud
screening purposes.
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Though we make every effort to preserve your privacy, we may
need to disclose your personal information to law enforcement
agencies, government agencies or other third parties where we
are compelled so to do by court order or similar legal
procedure; where we are required to disclose your personal
information to comply with law; where we are cooperating with
an ongoing law enforcement investigation or where we have a
good faith belief that our disclosure of your personal
information is necessary to prevent physical harm or financial
loss, to report suspected illegal activity or to investigate a
possible violation of our User Agreement.
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In the event of a sale of
https://www.vatika.ae/blendingrituals/, any of its affiliates
and subsidiaries or any related business assets, your personal
information may be disclosed to any potential purchaser for
the purposes of the continued provision of the Site or
otherwise in relation to any such sale. We may share your
personal information with our other group companies so as to
provide joint content and services to you, to help detect
illegal acts and/or the violations of our policies. We may
also share your personal information with other Site members
as part of an auction or "Buy Now" purchase on the Site. For
example, at the end of a successful auction on the Site we
will provide the seller and the successful buyer with each
other's contact information. This contact information will be
the personal information provided by you to us on registration
and, as a result, should always be kept up-to-date.
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Additionally, information relating to items you are buying or
selling or auctions you are participating in be displayed on
the Site. This information can include details of your user
ID, feedback ratings and associated comments relating to your
use of the Site. Otherwise, we will only disclose your
personal information to a third party with your express
permission.
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We do not sell or rent any of your personal information to
third parties in the normal course of doing business and will
only share your personal information with third parties in
accordance with this privacy policy.
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By registering on the Site, you give us your express consent
to receive promotional emails about our services and emails
announcing changes to, and new features on, the Site. If, at
any time, you decide that you do not wish to receive any such
emails, you can opt out of receiving such emails by clicking
on the link at the bottom of any of the emails or by going to
the My Account section of the Site.
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Additionally, we do use comments made by you about the Site
for marketing purposes and by making such comments you
expressly consent to our using such comments for marketing
purposes.
Your use of your and other users' personal information
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Site members may need to share personal information (including
financial information) with each other to complete
transactions on the Site. You should respect, at all times,
the privacy of other Site members.
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We cannot guarantee the privacy of your personal information
when you share personal information with other Site members so
you should always seek information on the privacy and security
policies of any other Site members with whom you are
transacting prior to sharing any of your personal information
with another Site member.
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This privacy policy does not cover your release of your
personal information to another Site member.
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You agree to use any personal information received from
another Site member in relation to a transaction on the Site
solely in relation to such transaction and shall not use the
information received from another Site member for any other
purposes (except with the express consent of the other Site
member).
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You acknowledge and agree and you shall use personal
information received from another Site member in accordance
with all applicable laws.
Accessing, reviewing and amending your personal information
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You can access and review your personal information in the My
Account section of the Site. If your personal information
changes in any way or is incorrectly presented on the Site you
should immediately update or correct your personal information
(as applicable) by accessing the My Account section on the
Site or, alternatively, by contacting our customer support
team. The "Customer Support" link at the top of each Site
webpage contains our customer support email and phone details.
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Please note that we shall retain your personal information
during and following the end of your use of the Site as
required to comply with law, for technical troubleshooting
requirements, to prevent fraud, to assist in any legal
investigations and to take any other actions otherwise
permitted by law.
Third party website links
The Site may contains links to other websites. Please be aware
that we are not responsible for the privacy practices of such
other websites. We encourage you when you leave the Site to read
the privacy statements of each and every website you visit if you
intend to provide personal information to that website. Our
privacy policy applies solely to your personal information that we
collect on the Site.
Cookies
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Like many websites, the Site uses 'cookie' technology (small
computer files placed on your computer's hard drive). When you
go to particular website pages on the Site, the cookie
identifies your browser with a unique, random number.
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The cookies we use do not reveal any personal information
about you. Cookies help us improve your experience of the Site
and also help us understand which parts of the Site are the
most popular. You are always free to decline our cookies if
your browser permits, although doing so may interfere with
your use of the Site.
WHAT ABOUT COOKIES?
Our site uses cookies (very small files that are sent by us to
your computer or other access device) which we can access when
you visit our site in future.
There are four types of cookies:
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Website functionality cookies - These cookies enable you to
browse the website and use our features such as shopping
baskets and wish lists.
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Website analytics cookies - We use these cookies to measure
and analyze how our customers use the website. This allows us
to continuously improve our website and your shopping
experience.
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Customer preference cookies - When browsing or shopping
online, the website will remember preferences you make (for
example your user name, language or location). This makes your
browsing experience simpler, easier and more personal to you.
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Targeting cookies or advertising cookies - These cookies are
used to deliver adverts relevant to you. In addition, they
limit the number of times you see an advertisement as well as
helping us measure the effectiveness of our advertising
campaigns. By using our website you agree that we can place
these types of cookies on your device and access them when you
visit the site in the future. If you want to delete any
cookies that are already on your computer, please refer to the
help and support area on your internet browser for
instructions on how to locate the file or directory that
stores cookies. Information on deleting or controlling cookies
is available at www.AboutCookies.org. Please note that by
deleting our cookies or disabling future cookies you may not
be able to access certain areas or features of our site.
No spam or spoof emails
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We do not tolerate spam. To report Site related spam or spoof
emails, please forward the email to spam.alert@dabur.com. You
may not use our communication tools to send spam or otherwise
send content that would violate our User Agreement. We
automatically scan and may manually filter messages to check
for spam, viruses, phishing attacks and other malicious
activity or illegal or prohibited content.
Protecting your personal information
We hold your personal information on servers located in the
United Kingdom and the United States.
By providing us with personal information, you consent to the
transfer of your personal information to, and its storage on,
our servers located in the United Kingdom and/or the United
States. We take every precaution to safeguard all your personal
information from unauthorized access, use or disclosure.
All personal information is encrypted. However, the Internet is
not a secure medium and we cannot guarantee the privacy of your
personal information.
You must enter your username and password each time you want to
access your account or make transactions on the Site. Choose
your password carefully using unique numbers, letters and
special characters.
Never share your username and password with anyone.
How you can contact us about privacy questions
If you have questions or concerns about our collection and use
of your personal information, please contact our customer
support team at the "Customer Support" link at the top of any
Site webpage.
Dabur International Ltd, Jebel Ali Free Zone, P.O 16994, Dubai,
United Arab Emirates